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Class Action Lawsuit Filed Against Palm Over Treo 600 & Treo 650

Source: Business Wire

Three California consumers filed a class action lawsuit last week against Palm, Inc., accusing the company of selling defective Treo 600 and Treo 650 smartphones.

The lawsuit, filed in the Superior Court of California for the County of Santa Clara, alleges that both devices suffer from numerous inherent defects that impair its functionality. These alleged problems include:

� Extremely poor sound quality manifesting itself in a buzzing sound that is heard by the recipients of telephone calls made from the Treo 600,

� Lost calls resulting from the Treo 600 spontaneously resetting itself in the middle of a phone conversation,

� Frequent freezing and crashing in the Treo 650 that requires the use of a hard reset during which all stored information is lost.

"We allege in our complaint that Palm has deliberately created a cycle of defective products whereby owners continue to receive defective phones until either they tire of the process or their warranty runs out," Hector R. Martinez, attorney for the plaintiffs, said. "Each of the plaintiffs has attempted to have their phones replaced by Palm, instead of new phones they received what appear to be refurbished phones that had been returned to Palm by other customers -- these replacement phones suffered from the same problems that were originally complained about."

This case was jointly filed by the Law Office of Mallison and Martinez and the Rothken Law Firm.

Read Full Story at Business Wire

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